Good mail makes a better road.

• A useful heads-up: “Your left taillight is out.”
• A little appreciation: “Thanks for letting everyone merge.”
• Respectful feedback: describe the action briefly, without insults, accusations, or demands for a response.

• Threats, intimidation, bullying, harassment, or encouraging a confrontation.
• Hate, discrimination, sexual content, exploitation, grooming, or inappropriate contact with minors.
• Names, home or work addresses, contact information, location trails, or other private details about someone.
• Stalking, attempts to identify or locate a driver, or using a plate as a way to pursue someone.
• Scams, impersonation, spam, or evasion of a ban or block.
• Repeated unwanted contact, including using more accounts or other plates to get around a restriction.

PlateMail is for ages 13 and older. Accounts aged 13–17 have additional review: messages they send or receive, including replies, require moderator approval before delivery. Review can take time and cannot guarantee that every problem will be caught.

Declare your age band accurately. Do not bypass review, ask a teen to move a conversation elsewhere, or use a plate to identify or pursue them. Report concerning contact.

One note and one mailbox reply keep an exchange short. No reply is an answer too: do not send more messages to demand attention. A profanity filter does not make harassment acceptable, and an anonymous note is still subject to moderation.

Follow your plate to keep up with its notes and replies. Adding a plate does not prove vehicle ownership or give anyone the right to impersonate a driver. Removing it only unsubscribes your own account.

1. Use the message’s action menu to Report and hide it. Your report keeps that thread hidden for your account.
2. Use Block sender to stop unwanted contact from that account. You do not need to know their email.
3. For a safety concern or review of a moderation decision, use PlateMail support.

Moderators can review reports, connect activity to an account, remove content, and restrict or ban accounts.

Your email is not shown on the notes you send. Authorized moderators can review account details and activity when handling safety or account support. Do not treat PlateMail as a place to publish information you would not want another person to retain.

Read the privacy policy for the details, including shared inbox access and deletion.